The second-hand marketplace Users Express Frustration About Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change to its shipping options due to shopper criticism.